Majestic Ocean Kayaking - Guest & Support Services Specialist

As Guest & Support Services Specialists, you will work directly with our guiding & management teams to ensure our guests have an exceptional experience from the first moment of contact.

Requirements for Guest & Support Services Specialists:
• Knowledge & experience working with computer systems such as Outlook, Excel, Word, Google Sheets & Google Calendar
• Post secondary education or training in Outdoor Recreation or Business Administration would be considered an asset
• Physically capable of assisting with tour departures which can include the partnered lifting of kayaks weighing up to 55kg

Our Guest & Support Services Specialists will be expected to:
• Greet all guests upon arrival
• Ensure all relevant paperwork is completed prior to tour departures
• Take on a variety of roles to ensure the successful departure and return of all tours including preparing reservations, administering waivers, food preparation, tour & office clean up, as well as tour check ins & the outfitting of guests

Employee Benefits:
• Subsidized staff accommodation available in Ucluelet
• Discounted and/or complimentary tours (subject to tour availability)
• Use of high-quality equipment and participation in on-water staff-training sessions
• Pro Deals and gear discounts